Frequently asked questions
At Tylo, we believe you should feel confident and informed so you can get the most out of every session.
Understanding Tylo
What types of saunas are there?
Tylo has three types of saunas—traditional rock and steam, infrared, and a hybrid option that combines the benefits of our other two offerings.
What are the health benefits of using a Tylo sauna?
Tylo saunas may help reduce stress, improve circulation, support muscle recovery, and promote restful sleep. They can also enhance skin health through sweating and support respiratory wellness.
What safety certifications do Tylo saunas have?
All Tylo saunas are ETL safety listed and EMC approved to meet U.S. and Canadian standards for reliability and safe operation.
What is the warranty coverage for Tylo saunas?
Most models include a 5-year warranty on key components (heater, wood, controls). The Bluetooth sound system is covered for 1 year.
Looking for product-specific details? Explore our product pages
Installation & Setup
What power requirements are needed for Tylo saunas?
Infrared models plug into standard 110V outlets. Traditional and hybrid models may require 220V connections or 15–20 amp circuits.
Do I need a drain for my Tylo sauna?
No. Water from traditional sauna use evaporates during the session.
How much space do I need around my sauna?
Leave 0.5″ to 1″ of clearance around the unit for airflow and wiring.
What type of flooring is best for a Tylo sauna?
Hard, level, and non-porous flooring is ideal. Some models offer optional built-in floors.
Day-to-Day Use
How long should a typical sauna session last?
Anywhere from 12 to 30 minutes. Start short, and always listen to your body.
Should I shower before or after using the sauna?
Both. Showering before helps open pores; after helps cool down and rinse off sweat.
What are the typical operating costs?
Expect around $0.60/hour for a 6kW heater—efficient and affordable.
Can I use essential oils in my sauna?
Yes. Add sauna-safe oils to the water before ladling it over the warm rocks.
Maintenance & Care
How do I clean and maintain my sauna?
Use towels to protect benches. Wipe with a damp cloth. Paraffin oil and Sauna Clean can preserve the wood. Outdoor models need annual sealing.
Smart Comfort & Technology
What’s the difference between Aspire and Bliss controls?
Aspire offers simple manual adjustments. Bliss provides touchscreen control with advanced features like lighting customization and user profiles.
How does the Tylo App work?
It mirrors the Bliss touchscreen—letting you control temperature, lighting, Bluetooth audio, session timing, and more from your phone.
What is Chromotherapy and how does it work?
Chromotherapy uses colored light to influence mood and wellness. Tylo saunas include RGBW LED lighting with customizable color options.
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